The Mercedes E350 W213 represents a sweet spot in the luxury sedan market, particularly for those eyeing a premium vehicle without the new car price tag. As a highly sought-after model on the used market, the Mercedes E350 W213 offers a compelling blend of sophisticated design, advanced technology, and refined performance. This comprehensive guide delves into everything you need to know about this executive sedan, from its driving dynamics to E350 W213 common problems and essential tips for buying a used Mercedes E350 W213. Whether you’re considering W213 E350 long-term ownership or simply curious about its capabilities, we’ll provide an in-depth Mercedes E350 W213 used review to help you make an informed decision.
The Mercedes E350 W213: A Deep Dive into Executive Luxury
Have you ever seen a car that just exudes class from every angle? That’s the W213 generation of the Mercedes-Benz E-Class for you. It strikes a perfect balance—more substantial than a C-Class but less imposing (and less expensive) than the flagship S-Class. It’s the quintessential executive sedan, and within this lineup, the Mercedes E350 W213 holds a special place.
What is the Mercedes E350 W213?
First, let’s decode the name. “W213” is the internal chassis code for the fifth-generation E-Class sedan, produced from the 2017 to 2023 model years. The “E350” badge, particularly in the North American market for the 2020 model year, signifies a specific powertrain: a potent 2.0-liter turbocharged inline-four engine. This model replaced the earlier E300, offering a welcome bump in power and refinement. Think of it as the perfected version of the four-cylinder W213, delivering a near-ideal blend of performance and efficiency for daily driving.
A Legacy of Innovation: The W213 Place in E-Class History
The E-Class has always been Mercedes-Benz technological trailblazer, often debuting features that would later trickle down to other models. The W213 generation was no exception. When it launched, it felt like a significant leap into the future. It borrowed heavily from the S-Class, particularly its interior design and semi-autonomous driving capabilities. This commitment to innovation is why a used Mercedes E350 W213 still feels remarkably modern today, standing tall against many brand-new vehicles. It’s a testament to Mercedes’ engineering prowess and forward-thinking design.
Performance and Driving Experience: What to Expect from the E350 W213
So, what’s it actually like to get behind the wheel? The Mercedes E350 W213 is engineered for comfort and confidence. It’s not a hardcore sports sedan—for that, you’d look to its AMG siblings. Instead, it’s a serene, powerful, and impeccably smooth cruiser that makes every journey feel effortless.
The M264 Engine: Power, Efficiency, and Reliability
At the heart of the E350 is the M264 turbocharged 2.0-liter engine, producing a healthy 255 horsepower and 273 lb-ft of torque. This is more than enough to move the sedan with authority, making highway merges and overtakes a breeze. The power delivery is linear and refined, without the peaky, frantic nature of some smaller turbo engines.

Understanding M264 Engine Reliability
Now for the big question: what about M264 engine reliability? Generally, this engine is considered robust and well-engineered. As an evolution of the previous M274, many earlier kinks were worked out. However, like any complex modern engine, it requires diligent maintenance. Owners on forums like MBWorld often stress the importance of using the correct specification of oil and adhering strictly to service intervals. Some early models had isolated reports of issues with the 48V mild-hybrid system (where equipped), but the standard E350 powertrain is largely seen as a solid performer.
Smooth Operator: The 9G-TRONIC Transmission
Paired with the M264 engine is Mercedes’ excellent 9G-TRONIC nine-speed automatic transmission. In its comfort setting, the shifts are nearly imperceptible, contributing to the car’s serene character. Switch to Sport or Sport+, and it becomes more responsive, holding gears longer and shifting more assertively.
Addressing Mercedes 9G-Tronic Problems E350
Are there any known Mercedes 9G-Tronic problems E350 owners should be aware of? While overwhelmingly reliable, some owners have reported occasional jerky shifts at low speeds or a slight hesitation when cold. In many cases, a software update from a Mercedes dealer can resolve these issues. During a test drive, pay close attention to the transmission behavior during gentle acceleration and deceleration. A fluid and filter service, as recommended by the manufacturer, is crucial for its long-term health.
Ride Comfort and Handling
This is where the Mercedes E350 W213 truly shines. The standard steel-spring suspension with selective damping provides a fantastic balance of comfort and control. It glides over road imperfections, isolating the cabin from the harshness of the outside world.
The Role of Air Suspension and E350 W213 Air Suspension Cost
For the ultimate in ride quality, look for a model equipped with the optional AIR BODY CONTROL. This multi-chamber air suspension system is transformative, allowing the car to float over bumps like a true luxury flagship. However, this sophistication comes with a caveat. The potential E350 W213 air suspension cost for repairs is a significant factor in long-term ownership. Air struts can fail over time, and replacing them can cost thousands. If you’re considering a model with air suspension, a thorough pre-purchase inspection is non-negotiable.
Fuel Consumption: Real-World Expectations
Despite its size and performance, the E350 is reasonably efficient. The EPA rated the 2020 E350 sedan at approximately 23 MPG in the city and 32 MPG on the highway.

Analyzing Mercedes E350 W213 Fuel Consumption
Real-world Mercedes E350 W213 fuel consumption will, of course, depend on your driving style. Owners generally report achieving these figures or even slightly better on long, steady cruises. For a car offering this level of luxury and performance, the fuel economy is a commendable bonus.
Inside the Cabin: Luxury, Technology, and Comfort
Step inside the Mercedes E350 W213, and you’ll understand why it won so many accolades. The interior design and material quality are simply superb, creating an environment that feels special every time you get in.
The Widescreen Cockpit: A Digital Revolution
The optional dual 12.3-inch screens, merged under a single pane of glass, create the stunning “Widescreen Cockpit.” One screen serves as a customizable digital instrument cluster, while the other handles navigation, media, and vehicle settings. It was revolutionary at launch and still looks fantastic today.
Navigating W213 Infotainment Issues
While visually impressive, it’s worth being aware of potential W213 infotainment issues. Some owners have reported occasional software glitches, system lag, or issues with Apple CarPlay/Android Auto connectivity. Often, these can be fixed with a system reset or a software update from the dealership. When inspecting a car, spend time playing with the infotainment system to ensure everything functions smoothly.
Materials, Craftsmanship, and Ergonomics
From the soft-touch surfaces and genuine wood trim to the satisfying click of the switchgear, the cabin of the Mercedes E350 W213 is a masterclass in tactile quality. The seats are supportive and comfortable for long journeys, and the overall layout is intuitive, especially once you get used to the steering wheel’s touch-sensitive controls.
Driver Assistance and Safety Features
Safety is a cornerstone of the Mercedes-Benz brand. The W213 generation received top marks from safety agencies like the IIHS and NHTSA. Beyond its strong crash structure, the E350 was available with a suite of advanced driver-assistance systems (ADAS), including adaptive cruise control with steering assist, lane-keeping aid, and automatic emergency braking. These systems make long-distance driving safer and less fatiguing.

Buying a Used Mercedes E350 W213: Your Comprehensive Guide
Ready to start your search? Buying a used Mercedes E350 W213 can be an incredibly rewarding experience, netting you a world-class luxury car for a fraction of its original price. Here’s what you need to know.
Why Choose a Used E350 W213?
Depreciation is your best friend here. The initial owner absorbed the largest financial hit, allowing you to access premium technology, safety, and luxury at a much more attainable price point. The Mercedes E350 W213 offers a timeless design that hasn’t aged, meaning it still looks and feels like a contemporary luxury vehicle.
Key Considerations Before You Buy
- Service History is King: A complete, documented service history from a reputable Mercedes-Benz dealer or specialist is the single most important thing to look for.
- Pre-Purchase Inspection (PPI): Never skip this. Have a trusted independent mechanic who specializes in German cars perform a thorough inspection. It could save you thousands in the long run.
- Options and Packages: The E-Class was available with numerous packages. The Premium Package (with features like Burmester audio and keyless entry) and the Driver Assistance Package are highly desirable.
Common Problems and What to Look For
While generally reliable, no car is perfect. Being aware of E350 W213 common problems is crucial for a smart purchase.
Deep Dive into E350 W213 Common Problems
- Electronic Gremlins: Check all electronic features—windows, seats, sunroof, infotainment, and sensors. Complex electronics can be costly to diagnose and fix.
- Worn Suspension Components: Listen for creaks or groans over bumps, which could indicate worn bushings or control arms.
- Tire Wear: Check for uneven tire wear, which might point to alignment issues—a common concern on cars with complex suspension setups.
Specific Checks for M264 Engine Reliability
During your PPI, have the mechanic check for any signs of oil leaks around the engine, particularly near the timing cover or turbocharger lines. A smooth idle and clean engine oil are good signs.
What to Know About W213 Infotainment Issues
As mentioned, test the system thoroughly. Connect your phone, make a call, use the navigation, and cycle through all the menus to ensure there’s no excessive lag or freezing.
Identifying Mercedes 9G-Tronic Problems E350
On your test drive, find a safe place to perform slow, rolling stops and gentle accelerations. The transmission should be smooth. Any harsh clunks or noticeable hesitation warrant further investigation.

Assessing E350 W213 Air Suspension Cost and Potential Issues
If the car has air suspension, check that it raises and lowers correctly. Look to see if the car is sitting level. A sagging corner is a red flag for a leaking air strut, a costly repair.
Understanding Long-Term Ownership Costs
This is not a Toyota Camry. The reality of W213 E350 long-term ownership is that maintenance and repairs will be more expensive than on a non-luxury vehicle. Budget accordingly for routine services, tires, brakes, and potential unforeseen repairs.
Decoding the W213 E-Class Service Schedule
Mercedes uses an “A” and “B” service schedule. Service A is typically a minor service (oil change, inspections), while Service B is more comprehensive and expensive. The car’s computer will tell you when each is due. Following this W213 E-Class service schedule is vital for the car’s health.
Price Guide: What to Expect in the Used Market
A Used W213 E350 price guide can vary significantly based on year, mileage, condition, and options. As of late 2024, you can expect to find well-maintained 2020 models in the $30,000 to $40,000 range. Lower mileage, highly optioned examples will command a premium.
E350 W213 vs E300 W213: Which is Right for You?
The main difference in the E350 W213 vs E300 W213 debate is the engine. The E300 (2017-2019) uses an earlier version of the 2.0L turbo with 241 horsepower. The E350 255 horsepower provides a noticeable, albeit not dramatic, improvement in acceleration and responsiveness. If your budget allows, the E350 is generally the preferred choice for its slightly more refined and powerful engine.
The Verdict: Is the Mercedes E350 W213 Still a Smart Buy?
Absolutely. The Mercedes E350 W213 is a phenomenal vehicle that offers an S-Class experience for a fraction of the price. It’s a car that will make you feel good every time you drive it, blending timeless elegance with still-relevant technology.

Pros and Cons Summary
- Pros:
- Stunning, S-Class inspired interior design and quality.
- Supremely comfortable and quiet ride, especially with air suspension.
- Strong, smooth, and efficient M264 engine.
- Timeless exterior styling that has aged gracefully.
- Excellent safety ratings and available driver-assistance tech.
- Cons:
- Higher-than-average maintenance and repair costs.
- Potential for expensive repairs on complex systems (air suspension, electronics).
- Infotainment can be prone to occasional glitches.
- Steering feel prioritizes comfort over sporty feedback.
Who is the E350 W213 Best For?
The Mercedes E350 W213 is perfect for the discerning buyer who values comfort, luxury, and technology over raw performance. It’s for the daily commuter who wants to be isolated in a serene cocoon, the family that needs a safe and prestigious sedan, or anyone who appreciates fine automotive engineering and wants to experience true luxury without the new-car price tag.
Conclusion
In the world of used luxury sedans, the Mercedes E350 W213 stands out as a top contender. It successfully combines the prestige of the three-pointed star with tangible quality, advanced features, and a sublime driving experience. By doing your homework, prioritizing a car with a solid service history, and budgeting for proper maintenance, you can enjoy one of the finest executive sedans of the modern era. The journey of W213 E350 long-term ownership can be incredibly rewarding, proving that smart luxury is always in style.
Mercedes E350 W213 FAQs
Question: Is the Mercedes E350 W213 considered a reliable used car?
Answer: Generally, the Mercedes E350 W213 is a reliable luxury sedan, especially with consistent maintenance. The M264 engine reliability is strong, though proper service adhering to the W213 E-Class service schedule is crucial. Potential issues like W213 infotainment glitches or air suspension costs require pre-purchase inspection awareness.
Question: What are the most common problems to look for when buying a used Mercedes E350 W213?
Answer: When buying a used Mercedes E350 W213, common problems include potential W213 infotainment issues (software glitches), Mercedes 9G-Tronic problems E350 (occasional rough shifts), and costly E350 W213 air suspension cost if equipped. Always get a pre-purchase inspection.
Question: How does the Mercedes E350 W213 compare to the E300 W213?
Answer: The primary difference in the E350 W213 vs E300 W213 is the engine. The E350 (typically 2020+) features an updated M264 2.0L turbocharged engine with 255 hp, offering a modest power bump over the E300 241 hp. Both offer similar luxury and technology, but the E350 provides slightly enhanced performance.
Question: What is the typical fuel consumption for a Mercedes E350 W213?
Answer: Real-world Mercedes E350 W213 fuel consumption is generally respectable for a luxury sedan. EPA estimates for the 2020 E350 are around 23 MPG city and 32 MPG highway. Actual figures vary based on driving style, but owners often report achieving these numbers during normal driving conditions.
Question: What are the long-term ownership costs for a Mercedes E350 W213?
Answer: W213 E350 long-term ownership involves higher costs than non-luxury cars. Expect increased expenses for parts, specialized labor, and adherence to the W213 E-Class service schedule. Potential large costs include E350 W213 air suspension cost if repairs are needed, so budgeting for maintenance is essential.
Author Bio:
Alex Carter is an automotive journalist and certified mechanic with over 15 years of experience specializing in European luxury vehicles. Having test-driven and worked on countless Mercedes-Benz models, Alex provides practical, hands-on insights to help enthusiasts and buyers make informed decisions.
Disclaimer:
This article is for informational purposes only and is based on extensive research, industry knowledge, and publicly available data, including sources like Edmunds consumer reviews and NHTSA safety reports. Vehicle conditions, market prices, and repair costs can vary. Always conduct a professional pre-purchase inspection and consult with a qualified mechanic before buying any used vehicle. The author and publisher are not responsible for any decisions made based on the content of this article.
You can refer to more:
- MBWorld.org W213 E-Class Forum Discussions : Offers real-world owner experiences, discussions on common problems, maintenance tips, and long-term ownership insights from a dedicated community.




