Hyundai Vietnam partners with six insurers to unveil Hyundai Auto Care, offering low-cost coverage, genuine parts, and 24/7 roadside aid. Learn more now.
On March 3rd, Hyundai Thanh Cong Vietnam (HTV) announced a strategic partnership with six leading insurance companies — MIC, PTI, PJICO, DBV, BIC and PVI — to launch a new comprehensive protection plan called Hyundai Auto Care. The ceremony held in Hanoi highlighted the brand’s commitment to delivering a seamless, integrated ownership experience.
Why Hyundai Auto Care Matters
HTV observes a clear shift in the automotive market: buyers now look for an all‑in‑one solution that links vehicle purchase, after‑sales service and financial convenience. While product quality remains crucial, customers increasingly demand transparent rights, hassle‑free paperwork and standardized repair procedures.
How the Partnership Works
The Hyundai Auto Care model connects three pillars:
- Hyundai – the vehicle manufacturer and brand owner;
- Authorized Hyundai dealers – the exclusive service network for repairs and parts;
- Insurance partners – the six insurers that underwrite the coverage.
This tri‑adic link ensures that every step, from policy enrollment to renewal, can be handled directly at a Hyundai dealership.
Key Benefits for Owners
- Premiums start at just 0.99% of the vehicle’s value, making comprehensive protection affordable.
- All repairs are performed 100% at authorized Hyundai service centers nationwide, using genuine OEM parts.
- Free 24/7 roadside assistance is available in Hanoi, Da Nang, Ho Chi Minh City and any other city with a Hyundai dealer, covering up to 80 km per incident.
- Additional coverage options such as water‑damage protection, theft of parts, zero depreciation on repairs, and rental‑car allowances are bundled into the policy, eliminating the need for separate add‑ons.
- The claims process is streamlined for speed and transparency, with renewals possible on‑the‑spot at any Hyundai dealership.
Streamlined Claims and Renewal
HTV emphasizes that the claim settlement pathway has been simplified to reduce bureaucratic friction. Customers can submit documentation directly at the dealer, receive rapid assessment, and get their vehicle back on the road quickly. The same dealer can also issue new policies or renew existing ones, enhancing convenience.
CEO Perspective
Speaking at the launch, Mr. Lê Ngọc Đức, General Director of HTV, outlined the brand’s “customer‑centric” roadmap through 2026. “Hyundai Auto Care is a clear illustration of our strategy to place the customer at the heart of every decision. It delivers a genuine‑brand insurance solution that gives owners peace of mind while elevating the overall value of a Hyundai car in Vietnam,” he said.
Looking Ahead
By integrating a factory‑backed insurance product with its dealer network, Hyundai aims to boost vehicle ownership value and meet the growing demand for transparent, convenient, and comprehensive after‑sales support. The partnership with six reputable insurers positions Hyundai Auto Care as a benchmark for automotive warranties in the region.
For more details on the launch event in Hanoi, visit ZNews Hanoi coverage.